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This meetup explored how AI-powered ServiceNow can automate tasks, enhance customer service, and reduce costs. Our special guest speaker, Rajiv Narula from ServiceNow, shared valuable insights on automation and what's new in ServiceNow.
Rajiv Narula said, "After competition, collaboration is the demand of current market". He advised developers to familiarize themselves with the client's business needs and the application's strategic importance. The event was filled with learning, networking, and exciting discussions.
Sahil highlighted Nagarro's ServiceNow capabilities and its track record of successfully delivering complex projects. He attributed Nagarro's success to its strong engineering DNA, problem-solving skills, and talented team of ServiceNow experts.
Following a lunch break, attendees took part in interactive games and a quiz. The event also featured an open forum where participants could share their experiences, insights, and perspectives.
We discussed the latest advancements in the ServiceNow world, including:
- AIOps: Discover innovative ways to automate workflows in ServiceNow.
- Now Assist: Explore the AI-powered virtual agent and its capabilities.
- Best practices for implementing AI-powered ServiceNow.
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