As the world re-aligns to the 'new normal' with the COVID-19 global pandemic, shipping companies face the challenge to think fast, optimize, and continue focusing on customer-centric experiences. They must effectively utilize all the data of the new-age customer in multiple landscape systems, proactively understand it, connect the dots, and deliver more personalized shipping experiences.
Nagarro and Salesforce expertise can assist you during this transition and in creating personalized, data-driven, and omnichannel shipping journeys. Learn how shipping companies can leverage Salesforce to adapt to the 'new normal'. Discover how to:
- Identify and win the 'moment of truths' of customer experience,
- Build scalable and modern enterprise architecture with Salesforce products, and
- Ensure seamless flexible enterprise integrations with backend systems.