Discover our secret superpower: How CARING drives success at Nagarro

In the fast-paced world of digital engineering, values are the compass that guides us toward success. At Nagarro, our core values shape who we are and how we work, both with our clients and with each other. Our values are embodied in the acronym CARING, where each letter represents a principle that drives our everyday actions and decisions. CARING is our superpower and also makes us a fluidic enterprise. CARING isn't just a collection of words—it's a mindset that defines our culture. 

In this blog post, we've asked our colleagues to share which CARING value resonates most and why it holds special meaning in their professional journey. Their insights highlight the diverse strengths that each value brings and offer a glimpse into the heart of what makes Nagarro unique. Read on to discover the values that inspire our Nation of Nagarrians daily. 

Client-centric 

Bernd Ruiss

"The value of customer centricity goes beyond the simple saying that the customer is always right. For me, it's about building partnerships and being a valuable sparring partner and sometimes even an external challenger. Our entire global structure, whether it's our experts, business units, or practices, revolves around the client and their unique needs. The client-centric value value is particularly reflected in our sales team, where the benefits are clear in our KPIs, such as revenue, partnerships, new business, and customer satisfaction. Over the past two decades of my professional career, I have learned to be customer-centric through hands-on experience on many customer projects.  For me, this value isn't just a principle; it's a way of working that shapes every aspect of our interactions and our success."

Agile

Dorothy Aubut

"Agile holds a special place for me because it emphasizes customer focus and delivering real value, which aligns with my belief in meeting the needs of others. The aspect I appreciate the most is how this focus gives teams a strong sense of purpose, enhancing their job satisfaction through creativity and innovation driven by customer feedback. Agile also resonates with key concepts like empathy, responsiveness, and quality, which I find valuable professionally and personally. At Nagarro, I implement the agile value by providing education and training, fostering a positive culture of continuous improvement, ensuring leadership support, and using leading indicators to guide our efforts and adapt as necessary." 

Responsible

Joana Ferrao

"Responsibility is such a big word with so many meanings. Being responsible can mean that we own the expectations given to us by others and ourselves. Expectations can be things like doing our work and respecting others, but also having the courage to take chances, speak up when something needs to be said, and try new things instead of following aimlessly. The value responsible also means taking ownership of the change we want to see in the world. I have deeply imbibed this value in my day-to-day work. I always hold myself responsible for the things I am handling at Nagarro and also try to imbibe the same amongst my team members."

Intelligent

Peter Wang

"The value intelligent has had a profound impact on my career. This value is special to me because it emphasizes accumulating knowledge and the ability to learn and adapt to new challenges continuously. At Nagarro, being intelligent means cultivating a mindset that encourages asking better questions and embracing the process of finding innovative solutions. This approach has allowed me to grow personally and professionally because I am constantly inspired to think critically and creatively. It has enabled me to innovate and contribute meaningfully to our projects, ultimately increasing our collective success and personal fulfilment." 

Non-hierarchical

Aronela Sofan

"The value of non-hierarchical behavior is significant to me because it fosters an environment of collaboration where every voice is heard and respected, regardless of position. This approach promotes creativity and innovation by valuing diverse perspectives and allows me to benefit from collective wisdom, making my interactions more meaningful. I learned the importance of acting non-hierarchically through experiences where open communication and mutual respect led to better outcomes. At Nagarro, the non-hierarchical principle is deeply embedded in our organizational structure, and all employees are encouraged to contribute and share their ideas freely."

Global

Sandeep Shukla

"Nagarro's global core value resonates deeply with me as it encapsulates the essence of true collaboration and inclusivity. The IT consulting business is inherently global, and my work allows me to engage with colleagues, customers, and partners from various cultural backgrounds. Living and working across continents (India, Germany, Spain, and the USA) has enhanced my ability to communicate effectively and adapt to cultural nuances. This global exposure has allowed me to appreciate the interconnectedness of our work and taught me the art of building shared understanding to collaborate effectively. This global value is vividly reflected in Nagarro's collective focus on delivering breakthrough solutions as one cohesive team, regardless of location." 

CARING

Gizem Çallı

"CARING is a value that truly resonates with me because it embodies the spirit of teamwork and mutual support at Nagarro. In the challenging phases of our projects, we often find ourselves far from home, spending more time with colleagues than with our families. During these times, CARING means being more than just a coworker—it's about being a reliable friend who supports others. Whether offering help on a difficult task, lending a hand to a new teammate, or standing by them when they face challenges in front of the client, these small acts of kindness create a positive work environment and help us all push through tough times together. At Nagarro, CARING is about building a community where everyone feels valued, supported, and never alone, even in the most demanding situations."

How is CARING aligned to Nagarro’s vision?

From being an active partner to all our clients to bringing sustainability in whatever we do, CARING embodies our organization’s vision of a greener future. We are at the forefront of building a responsible ecosystem for the community at large, as well as creating accessible and inclusive environments for all our colleagues throughout our hives across the globe. CARING is reflected not only in Nagarro’s governance approaches, but also in all other areas we are involved in, such as our operations, partners, and suppliers. We have had some amazing and successful initiatives running such as sustainable office buildings, green coding through eco-digital engineering, elimination of single use plastics, continuous learning, a flexible work culture, initiatives for neurodiverse colleagues, and road safety for pedestrians and cyclists.

If you'd like to learn more about us and our culture at Nagarro, visit our careers page.