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Asset consolidation in Jira Service Management with the all-new Data Manager

In today’s fast-paced business world, efficient data management is crucial. The new Data Manager in Jira Service Management consolidates assets across IT services, customer support and operations, providing a unified view and better control. Elevate your organization’s decision-making with streamlined asset management through JSM.

Data Manager in Jira Service Management (JSM) transforms the way an organization integrates and manages data across its IT landscape, with its ability to connect seamlessly with diverse data sources JSM provides a unified, real-time view of all assets. Automated data reconciliation and aggregation streamlines processes and improves strategic decision making. Use actionable insights into service performance and asset utilization to drive smarter planning and optimize your IT operations— bringing new levels of efficiency and control.

The core capabilities of Data Manager

Asset discovery and visualization

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Data Manager stands out with its 30+ unique connectors, seamlessly tying the IT ecosystem together. These integrations, including as Intune, SCCM, Active Directory, and Azure Active Directory and the ability to accommodate flat files and SQL, enable data ingestion from various sources.
Centralized data management

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Data Manager enables organizations to store all asset-related information in a single location. This centralized data hub eliminates the need for scattered spreadsheets, documents, or disconnected systems. As a result, teams can easily access, update, and manage data, ensuring that everyone is working from the same version of truth.
Automated data
updates

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Data from external systems or devices can be automatically ingested and updated in real time. This ensures that information about software licenses, hardware, or employee equipment is always up-to-date without manual intervention.
Data accuracy and quality control

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Data Manager ensures data accuracy with robust validation rules and customizable workflows. By enforcing predefined rules, it prevents incorrect or incomplete data from entering the system. This helps organizations maintain high-quality data standards, resulting in more reliable reporting and decision-making.
Enhanced reporting and dashboards

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Data Manager allows teams to generate comprehensive reports on assets using real-time data and customizable dashboards. This includes tracking hardware usage, managing software licenses, reporting on asset performance, cost, and lifecycle. These reports help organizations to make data-driven decisions, optimize resources, and control spending.
Compliance and audit support

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Compliance is a critical requirement for organizations operating in regulated industries. The Data Manager supports compliance initiatives by ensuring asset data is well-documented, up-to-date, and traceable. Teams can easily show evidence of asset management practices and comply with regulatory standards through audit logs and history tracking.

Business benefits from Data Manager in JSM

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Improved operational efficiency

Centralizing and automating asset data saves time and reduces the risk of errors associated with manual data entry. This allows employees to quickly access reliable asset information, minimizing downtime and improving response times to incidents or requests.

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Enhanced collaboration

With a single source of asset truth, cross-functional teams—including IT, operations, finance, and facilities—can collaborate more effectively. The Data Manager ensures everyone has visibility into asset data, fostering collaboration across departments.

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Cost control and resource optimization

Data Manager enables organizations to track asset usage, depreciation, and costs accurately. This transparency helps optimize resource allocation, reduce unnecessary expenditures, and plan for future investments based on data-driven insights.

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Better risk management

Understanding the relationships and dependencies between assets is crucial in risk management. Data Manager assists teams in proactively assessing the impact of changes, thereby reducing the risk of system failures, outages, or service disruptions. This proactive approach to asset management supports business continuity.

Nagarro’s competitive advantage

As one of the select Solution Partners involved in the Early Access Program for Data Manager, Nagarro was the voice of the customer and is uniquely positioned to help you maximize the potential of this powerful feature in Jira Service Management (JSM). Partner with us to unlock the full potential of Data Manager, streamline your operations, and drive significant business value.

To learn more about how Nagarro can support your organization's needs, please contact us.

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Maximize asset performance with Jira’s Data Manager