success story

Supply chain network optimization with decision intelligence

An AI-based solution to optimize supply chain network for better service levels, meeting customer demands and reducing costs.
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challenge
The client’s objective was to provide quick delivery of goods to end-users and currently maintains a quick SLA to deliver customer orders. They wanted to improve service levels while also fulfilling increasing customer demands. To meet the rising demand, the client needed to increase its footprint by identifying the optimal number and locations of new facilities.
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process
Nagarro developed a customizable solution that captures data from various sources and types and integrates it to build important signals to arrive at optimal routing. We build smart AI models like multi-objective solution swarm intelligence to arrive at the result. Nagarro successfully deployed the solution in the client’s IT infrastructure with real-time usage.
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outcome
Our client accomplished their primary goal of improving service levels by more than 90 percent. With a significant increase observed in the overall service capacity, the client is able to meet the rising customer demands.