success story

Reimagining tech learning with AI

Transforming tech education for a new-age university with Nagarro's AI-powered platform, Ginger AI

The story

In the age of artificial intelligence (AI), the possibilities for personalized, flexible, and inclusive learning experiences are endless. In the post-COVID world, these possibilities are even more important as students and teachers adapt to new ways of learning. Our client, a new-age technology university, embarked on a similar mission to innovate the tech education experience.
As their technology arm, Nagarro has developed innovative solutions after identifying areas of interest where customized solutions would help solve specific issues. In one such case, we recognized the need to create a unified and engaging experience for their learning community - including students, faculty, and non-teaching staff. We implemented a revolutionary human-centric platform ‘Ginger AI,’ to address the specific needs and challenges the client faces. Ginger AI is helping them create a more inclusive and equitable learning environment where all students have the opportunity to succeed.

Overview

Our client is a new age university set-up by a global community of entrepreneurs, business leaders, and academicians. They have a futuristic vision to reform technology education and research by nurturing the next generation of fearless minds who are determined to solve the toughest challenges. In line with this vision, they aim to transform the educational experience completely.

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Background

Background

Accessing and consolidating necessary information from different departments across the university was a challenge. Manual administrative tasks consumed valuable time for students, faculty, and staff. Communication among stakeholders was fragmented and dispersed, making it hard to track, manage, and act. They needed an effective solution to collaborate and share ideas among faculty members, thus building a more cohesive teaching environment.

Business-need

Objective

Nagarro identified this challenge and the need for a unified platform that allows seamless access to all the required information while maintaining information security. We collaborated to gain a comprehensive understanding of the university's distinct challenges and vision. After extensive discussions, we conceptualized an intelligent solution that not only simplifies workflows and reduces administrative overheads but also enables them to become an institution that nurtures innovation and an unparalleled learning environment.

The solution - Ginger AI

Nagarro’s home-grown digital workplace companion - Ginger AI is a powerful and human-centric platform best matched the institution's unique requirements. This enterprise ecosystem comprises a low-code platform, facilitating significant IT development and maintenance efforts reductions. Additionally, the system was powered by conversational AI, natural language processing (NLP), and machine learning technologies, enhancing its capabilities further.

Ginger AI - An digital workplace platform

 

Key features delivered

The key features that addressed the challenges include:

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Conversational Experience

Access to personalized data from various systems by asking questions in the natural language, simplifying data retrieval and decision-making.

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Course
Epilogues

Enables faculty members to record summaries of completed classes, promoting connected teaching, enhancing the learning experience, and fostering collaboration among educators.

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Multi-Channel
Access

Offers seamless access to Ginger AI via multiple channels such as Microsoft Teams, web, email, SMS, and WhatsApp.

Analytics platform

Intelligent
Workflows

Improves efficiency and reduces the burden of administrative tasks through intuitive workflows.

Analytics platform

Extensive Knowledgebase

Empowers all stakeholders to access relevant information and insights while ensuring information security and data privacy.
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The impact

The successful implementation of Ginger AI delivered substantial benefits, including:

  • Connected Ecosystem: Ginger AI provided a unified, scalable, and efficient ecosystem that seamlessly aligned data, communication, and processes.
  • Enhanced Teaching Experience: Faculty members leveraged Course Epilogues to foster collaboration and connect different courses, offering students a more enriched learning experience.
  • Improved Efficiency: Real-time data access and personalized insights through Ginger AI minimized manual efforts, ensuring a more productive and seamless experience for all stakeholders.
  • Seamless Empowerment: The low-code platform allowed easy addition of innovative use cases without IT or administrative support.
  • Unique and Engaging Tech Education: Ginger AI implementation reinforces an unparalleled and innovative teaching and learning experience for the community.
The impact of Ginger
Through Nagarro's technology consulting and solutions, the client’s vision of reimagining tech education has become a reality. Ginger AI remains a powerful tool, driving the new age tech university towards an unparalleled future of innovation and excellence as it continues its pursuit of revolutionizing tech education.
Ginger - a powerful tool