Get your bot to say the right thing at the right time | Whitepaper | Nagarro

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Key testing areas for your chatbot.

Author

Rajni Singh

About the white paper

Uncertainty is the key factor to be considered while building conversational agents based on AI and ML. A user can ask any question to a Chatbot expecting not just the correct response but an intelligent one. This white paper is a comprehensive guide to help ensure that a bot responds and behaves as a human would in a specific situation.

Download this white paper to gain insights into:

Chatbots
Business usage, complexity, and operation
Standardized testing approach
Scope and types of testing
Testing beyond the traditional approach
Key considerations, KPIs, and mitigating threats and vulnerabilities

Author

Rajni Singh