CRM and ERP are two of the most widely adopted tech solutions in today’s evolving business landscape. While a CRM helps build stronger customer relationships, the ERP streamlines internal processes increasing organizational efficiency. But they offer a lot more when unified. Integrating a CRM and ERP can help businesses achieve the following:
- Enhanced data visibility across systems for a customer 360° view
- Streamlined business and technical processes
- Improved accuracy of quotes
- Faster decision-making with the right business KPIs
Read this whitepaper to learn the process for seamless and successful integration of two of the widely used CRM and ERP systems - Salesforce and SAP S/4HANA. It touches on important aspects of the integration journey, such as:
- Benefits of integrating CRM and ERP
- Key business and technical challenges
- Salesforce and SAP S/4HANA integration landscape – processes, objects, and interactions
- Best practices for integrating Salesforce with SAP S/4HANA
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