Improve customer experience: Salesforce for banks and financial services

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Authors

Neha Soni

Sanjeevni Bhat

Rahul Jain

About the white paper

64% of financial services companies have earmarked improving CX (customer experience) as one of their top five priorities for the year ahead, says a recent HBR (Harvard Business Review) report.

Banks and financial services can build a lifetime of trust by transforming business around users. The key is to unify the customer experience across channels, geographies, and business lines — consumer and commercial.

Do you want to scout such opportunities that Salesforce and Nagarro can bring? Want to understand how to enhance client focus and streamline business processes, impacting your top line?

Explore our whitepaper for our experts' insights and answers to most of your questions, including:

Top trends in financial services' digital transformation
How Salesforce enables better customer experience and digital transformation
Salesforce Financial Service Cloud from a banking and insurance standpoint
Why Nagarro as your partner for digital transformation

Authors

Neha Soni

tags

Banking , Salesforce , Bfsi , Digital transformation , Digital banking , Transform

Sanjeevni Bhat

Rahul Jain