Why I chose Nagarro over other IT companies

The moment I started looking for a job change, I had a clear vision of what I wanted—a work environment that valued individuality and innovation above everything else. As I progressed with multiple discussions with my target companies, I realized that Nagarro stood out from the others. It was the only organization that focused on my entrepreneurial journey rather than just my experiences at large firms. While interviews at most of the companies revolved around my time with other CMM Level 5 companies, Nagarro was majorly intrigued by my start-up journey.

Non-hierarchical structure: A foundation for inclusivity and innovation

Nagarro’s non-hierarchical approach was evident throughout the interview process. Unlike other organizations that emphasized titles and had generic questions like “What were your responsibilities as a business analyst while at XYZ?” Nagarro seemed genuinely interested in my skills and experience.

The interviewers discussed the challenges I faced in the very first month of my start-up, tracking progress toward my vision and revising my plans along the way. Nagarro’s non-hierarchical structure allowed my ideas to take center stage during the interview, making me feel valued for my insights rather than my job titles.

This open-minded approach was refreshing, as it demonstrated that Nagarro values a candidate’s unique experiences and problem-solving abilities over traditional metrics. This freedom to contribute equally, irrespective of titles, is a testament to Nagarro’s commitment to fostering innovation. For a client, working with a Nagarrian means working with a partner who brings in fresh perspectives and nurtures creativity at all levels, making Nagarro uniquely positioned to deliver innovative solutions.

Karan delivering a Masterclass at Nagarro

Looking beyond the obvious: Embracing failure as a catalyst for growth

Further, the interview process with Nagarro focused significantly on my failed start-up rather than my successful one. Instead of seeing this as a drawback, Nagarro valued the lessons I learned on resilience and adaptability through this experience. Many discussions revolved around how I restructured my ideas after initial setbacks, how the transition happened from running two start-ups in parallel to moving out of one, and what I learned and could have done differently.

This reminded me of Thomas Edison’s journey, where failures were considered simply as stepping stones to take him closer to his goals. Nagarro’s approach reflects a similar belief that failure can be a powerful teacher. By hiring individuals who have experience and learn from setbacks, Nagarro builds a team that is not only innovative but also resilient. This mindset is invaluable for clients seeking a partner who approaches challenges with adaptability and a willingness to learn.

The CARING values: The core of Nagarro’s client-centric approach

After joining Nagarro, I was inducted into Nagarro’s CARING values (Client-centricity, Agility, Responsibility, Integrity, Non-hierarchy, and Global). Initially, these words seemed fancy, but later, on multiple occasions, I’ve witnessed how CARING values are deeply embedded in the work culture and shape every project and decision.

Attention to small and big decisions alike creates a huge difference in ensuring that solutions are tailored to the client’s unique needs and goals. This approach, rather than being generic or one-size-fits-all, reaffirms the client-centricity and responsibility that each individual takes in their work. The agility also enables Nagarro to respond to evolving client requirements swiftly while upholding a high standard of accountability. For a client, these values mean they’re not just working with a service provider but with a dedicated partner that prioritizes their success.

Fostering an entrepreneurial mindset: Encouragement to lead and innovate

In the past couple of years here, I have realized that Nagarro’s entrepreneurial mindset is another aspect that sets it apart. It is not just something they talk about; it is also followed up with action. Here, employees are encouraged to take ownership of their projects, experiment with new ideas, and bring innovative solutions to the table without being constrained by rigid hierarchies. Whether you are a seasoned professional with a decades-long stint at Nagarro or are a newbie fresh out of college, if you have an idea, you are free to voice it.

The worth of the idea will be decided later, tips for improvement will be given, and mentoring will be done. But to start it all, the encouragement to find your voice will be provided. It is then up to you to move forward with your idea. Early on, I was given significant responsibilities along with the freedom to explore solutions with my approaches. This level of trust and empowerment fostered a culture of innovation and honed my leadership skills.

This goes with Steve Jobs’ philosophy, where he famously said, “Innovation distinguishes between a leader and a follower.” He understood that giving people the freedom to experiment is the best way to achieve true innovation, even if it means having futile attempts on the way. He truly believed that there are no breakthroughs without taking risks. Similarly, Nagarro doesn’t just hire individuals for their past achievements; it cultivates a culture where employees are motivated to think independently and push boundaries. For clients, this translates into a team that’s invested in delivering forward-thinking solutions tailored to an ever-evolving business landscape.

Adaptability as a core value: Evolving as per future challenges

Another important factor in delivering forward-thinking solutions is adaptability, which is deeply embedded in Nagarro’s approach. Rather than relying solely on conventional methods, Nagarro encourages continuous learning and exploration. This proactive mindset ensures that Nagarro isn’t just solving today’s problems—they’re anticipating and preparing for tomorrow’s challenges as well. This leads to constantly pushing for more without getting complacent.

For clients, this mindset means having a partner who doesn’t merely replicate past successes but instead evolves alongside them, ready to tackle the complexities of an ever-changing market with creativity and resilience.

Karan upskilling himself during a vacation

A global equal mindset: Leveraging better collaboration

Nagarro’s global reach provides another layer of innovation. One of the defining aspects of Nagarro’s culture is its global equal mindset. Working alongside colleagues from diverse regions has enriched my own experience and understanding of various industries and cultures. This has broadened my perspective and introduced new approaches to problem-solving. This cultural inclusivity allows fresh ideas, no matter where they originate, to be explored and integrated into solutions.

In today’s interconnected world, such diversity in thought is crucial for driving meaningful, impactful change. In an increasingly globalized world, Nagarro has perfected the art of making a team work from different parts of the world while ensuring quality. In fact, this has eliminated the location constraint while selecting the best mix of talent for each project.

For our partners, this means that Nagarro can bring together global talent to tackle complex challenges, ensuring solutions are innovative and holistic while being robust and inclusive. Having a partner who can tap into a rich diversity of ideas and approaches is a distinct advantage.

Nagarro: A client- and employee-centric partner

In conclusion, Nagarro is more than just an IT service provider; it’s a partner dedicated to innovation and long-term growth. From an employee standpoint, it’s not just a transaction of work and salary; it’s an environment where one can grow one's skills, confidence, and approaches. From its non-hierarchical structure and global equal mindset to its CARING values and adaptability, Nagarro offers clients a unique collaborative environment. I am glad and proud of my decision to be a part of this unique organization and happy to be collaborating with my intelligent, cross-cultural colleagues on a daily basis.